​Privacy and Cookies Policy
Effective Date: 01.06.2025
Last Updated: 01.06.2025
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At Coaching Real Life, we are committed to protecting and respecting your privacy. This Privacy and Cookies Policy explains how we collect, use, store and protect your personal data when you interact with our website.
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This policy applies to our website hosted on the Wix platform and is intended for users located in the United Kingdom. It has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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Who We Are
Coaching Real Life is a UK-based coaching service. Our website is built and hosted using the Wix platform.
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If you have any questions about this policy, please contact us at:
Email: keren@coachingreallife.co.uk
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What Information We Collect
We collect the following personal data through our website:
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Contact Forms:
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Name
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Email address
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Phone number
This data is collected when you fill out a contact form on our site.
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Calendly Booking System:
When you book an appointment via Calendly, you may also be asked to provide:
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Name
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Email address
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Phone number
Calendly has its own privacy practices. You can view Calendly's Privacy Policy here: https://calendly.com/privacy
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How We Use Your Information
We use your data for the following purposes:
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To respond to your enquiries
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To communicate with you regarding your appointments or services
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For internal administration and support
We do not share your personal data with any third parties, unless required to do so by law.
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Legal Basis for Processing Your Data
Under the UK GDPR, the legal basis for processing your personal data is:
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Consent: You have given us clear consent to process your personal data for a specific purpose (e.g., submitting a contact form).
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Legitimate interests: We may process your data where it is necessary for our legitimate interests (e.g., to respond to your enquiry), provided that those interests are not overridden by your rights and interests.
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How We Store Your Data
Data collected through the Wix platform is securely stored using Wix’s data storage, databases, and general Wix applications, which are hosted on secure servers.
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We only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
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Your Rights Under GDPR
As a data subject under UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate or incomplete data
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Request erasure of your data ("the right to be forgotten")
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Object to or restrict processing
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of your rights, please contact us using the details above.
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Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your computer or device when you visit a website.
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Types of Cookies We Use:
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Essential cookies: Required for the operation of our site (e.g., security, page navigation)
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Functional cookies: Allow the website to remember user preferences
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Analytics cookies: Help us understand how visitors interact with the website
You can control or delete cookies through your browser settings. For more information about managing cookies, visit www.aboutcookies.org.
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Third-Party Services
We use third-party services such as:
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Calendly for appointment bookings
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Wix for hosting and form submissions
These services may also collect and process your data in accordance with their own privacy policies.
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Changes to This Policy
We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you.
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Contact Us
If you have any questions about this Privacy and Cookies Policy or the data we hold about you, please contact us at:
Coaching Real Life
Email: keren@coachingreallife.co.uk